By browsing our site you agree to our use of cookies. You will only see this message once. Find out more

Self check-in solution/Patient relationship application

Prior information notice

Supplies

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Gateshead NHS Foundation Trust
Queen Elizabeth Hospital, Sheriff Hill
For the attention of: Sharon Whitlie
NE9 6SX Newcastle
UNITED KINGDOM

Further information can be obtained from: The above mentioned contact point(s)

I.2)Type of the contracting authority
Body governed by public law
I.3)Main activity
Health
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II.B: Object of the contract (Supplies or services)

II.1)Title attributed to the contract by the contracting authority:
Self check-in solution/Patient relationship application
II.2)Type of contract and place of delivery or of performance
Supplies
Queen Elizabeth Hospital, Sheriff Hill, Gateshead, Tyne & Wear, NE9 6SX.

NUTS code UKC22

II.3)Information on framework agreement
II.4)Short description of nature and quantity or value of supplies or services:
Gateshead Health NHS Foundation Trust (The Authority) is seeking formal expressions of interest (EOI) from Providers able to supply a patient relationship application, with on-going service support. The patient relationship application will have the capability to deliver through a variety of channels, kiosk, internet, smart phone app and the telephone at the choice of the patient. The functionality should encompass managing own demographic data, surveys, messaging of appointments and potential DNA's, self-check-in, as well as providing patient calling, media management, and clinic management to the Authority.
At this stage, the Authority is only seeking EOIs to establish interest and assess the capacity and capabilities in the marketplace. If sufficient appropriate interest in indicated, the Authority may conduct a Procurement process at a later date. Potential providers will be expected to fully comply with the relevant NHS Terms and Conditions of Contract.
Any interested provider must submit the information required via the NHS Sourcing Portal (www.nhssourcing.co.uk) by Friday 14.2.2014, 16:30pm. Please note, the document is identified PPQ_28768, however this is not a Pre-Qualification Questionnaire or part of a selection process, this document is being used solely for information gathering purposes. Any information submitted after this date may be rejected.
Estimated cost excluding VAT: 0 GBP
II.5)Common procurement vocabulary (CPV)

48180000, 85112200

II.6)Scheduled date for start of award procedures
II.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.8)Additional information:
The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.2)Conditions for participation
III.2.1)Information about reserved contracts

Section VI: Complementary information

VI.1)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:

The Prior Information Notice is solely for information purposes at this stage and the Authority reserves the right not to conduct a procurement exercise. Any potential provider will not have any right to recompense. Suppliers Instructions How to Express Interest and respond to the PIN: 1. Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal: https://www.nhssourcing.co.uk and click the link to register - Accept the terms and conditions and click 'continue' - Enter your correct business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the project - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant PQQ/ ITT to access the content (labelled PQQ_28768) Please note that this is not a PQQ, solely a PIN document to complete). - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3. Responding to the PIN - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions for you to perform (there is detailed online help available) You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

VI.3)Information on general regulatory framework
VI.4)Date of dispatch of this notice:
30.1.2014