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Home and Community Support.

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Herefordshire Council
Brockington, 35 Hafod Road
For the attention of: Angharad Boundford
HR1 1SF Hereford
UNITED KINGDOM
E-mail:

Internet address(es):

General address of the contracting authority: https://www.herefordshire.gov.uk/business-and-employment/tenders-and-contracts/contact-procurement/

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority
Regional or local authority
I.3)Main activity
General public services
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
Home and Community Support.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Generall within the boundaries of Herefordshire Council in service users homes.
NUTS code
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement
Framework agreement with several operators
maximum number of participants to the framework agreement envisaged: 60

Duration of the framework agreement

Duration in months: 48

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 32 000 000 and 40 000 000 GBP
II.1.5)Short description of the contract or purchase(s)
Herefordshire Council (‘the Council') will be requesting tenders which cover the provision of Home and Community Support (‘the Services'), which will be commissioned from the date of the Contract award. The services will generally be required to be delivered within individual's homes. This will include a range of services as requested by service user choice in order to promote and retain independence to live within their own homes. The service specification, which is available as part the tender documentation, contains the full scope as to exact range of services are required under this Framework. They can include: a broad range of support to enable people to live in their own home as independently as possible, this includes personal care, preparation of meals and drinks, cleaning and house care and general household management.
Outcomes:
- To maintain independence, health and wellbeing, to receive personalised care, and ensure a safe service which treats people with dignity and respect.
- To enable people to remain in their own homes for as long as they wish and be a part of their local community, and support carers in their role
II.1.6)Common procurement vocabulary (CPV)

85300000, 85310000, 85312000, 85000000, 98000000, 98513310

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots
This contract is divided into lots: no
II.1.9)Information about variants
Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
The Council is seeks in award and mobilise a Framework for the services by 1.4.2014.There will be no limit to the number of providers who may gain a place on the Framework - as the Council is aiming to create a diverse, flexible vibrant marketplace to meet the Home and Community support needs of the residents of Herefordshire. Due to the high number of providers envisaged to be awarded a place on the Framework it is likely the implementation and transition will be phased.
Any TUPE implications are likely to be minimal although it is the Councils intention to facilitate the transfer of data, this will be managed via the Tender process.
The Framework will provide a platform for the care to be delivered to those individuals within the County who have an assessed need and eligibility for Home and Community Support this may include personal care, preparation of meals and drinks, general household tasks, along with any specific or specialist care requirements as determined by individual needs or are assessment.
The provider's role in terms of the Home and Community Support Framework is to include recruitment, assessment, training and management of care workers, in order to that all services provided under the Framework meet the individual needs whist incorporating the policies and procedures for adults safeguarding.
All organisations that provide Home and Community Support must hold the appropriate registration with the Care Quality Commission (CQC).
The commissioning objectives in respect of this service are:
(1) enhancing the quality of life for people with care and support needs;
(2) delaying and reducing the need for care and support;
(3) ensuring that people have a positive experience of care and support;
(4) safeguarding adults whose circumstances make them vulnerable and protecting them from avoidable harm.
II.2.2)Information about options
Options: yes
Description of these options: The initial term of the Framework will be 2 years, subject to continual performance satisfaction. In addition, the Framework will include an option to extend by a period not exceeding 2 years (2 x 12 month extensions) Maximum term will be 4 years.
Provisional timetable for recourse to these options:
in months: 24 (from the award of the contract)
II.2.3)Information about renewals
This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion
Starting 1.4.2014. Completion 31.3.2018

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
These maybe required. Details are provided in the Tender Documents.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Details are provided in the Tender Documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
The Council reserves the right to require groupings of Providers to take a particular legal form or to require that each party undertakes joint and several liability irrespective of the form of the vehicle to be established.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: yes
Description of particular conditions: As detailed within the Tender Documents. Providers will need to register with any relevant accreditation/certification schemes during the lifetime of the Contract.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: As set out in the Tender Documents.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: As set out in the Tender Documents.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
As set out in the Tender Documents.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
As set
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate
24.1.2014 - 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders
Date: 24.1.2014

Place:

Tenders will be opened by authorised officers of the Council on the 22.11.2013.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: yes
Estimated timing for further notices to be published: From 24 months to 48 months of the award of Framework.
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
The Council reserves the right not to proceed or not to award a contract for the whole or part of this proposed procurement. Variants will be accepted if accompanied by a compliant tender. Neither the Council nor any person on whose behalf of whom this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for this contract.
Tender documents will be available in electronic format. Please follow the URL below to the Councils e-sourcing system Proactis to register your interest; access documents and submit a response. Organisations wishing to participate in this procurement must first register their interest via this link.

https://tenders.herefordshire.gov.uk/SupplierPortal/

The Proactis support team can be contacted at or via +44 1432 261617 (UK).

All enquiries should in the first instance be directed via the Proactis system: any enquiries and requests for support in relation to the Proactis system should be directed via the Proactis support team above.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: The Council will incorporate a standstill period at the point information on the award of the Contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the Contract is entered into.
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice:
6.12.2013