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Post Office Limited - Data Analytics and Data Purchase Tender (2014).

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Post Office Limited
148 Old Street
Contact point(s): Post Office Procurement
For the attention of: A. Croney
EC1V 9HQ London
UNITED KINGDOM
Telephone: +44 7877815563
E-mail:

Internet address(es):

General address of the contracting authority: http://www.postoffice.co.uk

Address of the buyer profile: https://postoffice.bravosolution.co.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority
Other: Postal Authority
I.3)Main activity
Other: Postal Administration
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
Post Office Limited - Data Analytics and Data Purchase Tender (2014).
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 11: Management consulting services [6] and related services
Main site or location of works, place of delivery or of performance: London.

NUTS code UKI12

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement
Framework agreement with several operators
Number of participants to the framework agreement envisaged: 4

Duration of the framework agreement

Duration in years: 4

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 0 and 11 000 000 GBP
II.1.5)Short description of the contract or purchase(s)
The aim of this tender is to appoint 4 suppliers to support Post Office Limited's activity in the customer management space. The intention is to appoint 1) a data broker, to facilitate the purchase of Cold Data, from external sources and 2) A roster of 3 data analysis experts, who can provide advance data analysis, with a view to helping improve the Post Office's customer targeting.
II.1.6)Common procurement vocabulary (CPV)

72316000, 72322000, 72319000, 79342100, 72321000

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots
This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants
Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
Precise quantities are unknown. Whilst it is anticipated that expenditure will be up to GBP 10m for this contract award this is approximate only and the values will be to such level as those consider necessary to provide suitable requirements. For the avoidance of doubt, Post Office Limited does not guarantee or commit to any specified level of spend or volume under the proposed framework agreement.
II.2.2)Information about options
Options: yes
Description of these options: For both Lots, there is an initial contract term of 2 years, and Post Office Limited reserves the right, at its sole discretion, to extend the initial term by an additional period of two years.
Provisional timetable for recourse to these options:
in months: 24 (from the award of the contract)
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion
Duration in months: 48 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Data Broker Services
1)Short description
Post Office wishes to appoint a supplier to act as a data broker, to provide expert impartial advice, and to manage the provision of cold data lists, from external sources depending on the Post Office Limited's requirements, as defined in briefs it will create from time to time, as required.
This will be customer data, to support the direct marketing and customer management activity, for Financial Services, Retail & Telecomms products.
2)Common procurement vocabulary (CPV)

72319000, 72322000, 79342100

3)Quantity or scope
Quantities are difficult to estimate, as demand will be driven by ad-hoc requirements from the Business.
Estimated value excluding VAT:
Range: between 0 and 1 000 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use an e-auction.
Lot No: 2 Lot title: Lot 2 - Data Analysis Services
1)Short description
Post Office Limited wishes to appoint a roster of 3 expert data analytics companies, capable of providing advanced data analysis and Insight on Post Office's structured and unstructured customer data.
2)Common procurement vocabulary (CPV)

72316000, 72322000, 72316000, 79342100

3)Quantity or scope
Quantities are difficult to estimate, as demand will be driven by ad-hoc requirements from the Business.
Estimated value excluding VAT:
Range: between 0 and 10 000 000 GBP
4)Indication about different date for duration of contract or starting/completion
Duration in months: 48 (from the award of the contract)
5)Additional information about lots
The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
Parent Company, or other guarantees, may be required. See PQQ document for more details on Financial requirements.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
See contract documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Requests to participate will be accepted from groupings of economic operators (consortia). In the event of a successful consortium bid, the Contracting Authority reserves the right to require groupings of entities to take a particular legal form and/or require that a single consortium member takes primary liability or that each member undertakes joint and several liability irrespective of the legal form adopted. Where a subsidiary company is used, the ultimate parent company may be required to provide a guarantee in respect of the performance of the contract by the subsidiary before acceptance.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal: https://postoffice.bravosolution.co.uk and click the link to register - Accept the terms and conditions and click ‘continue' - Enter your correct business and user details - Note the username you chose and click ‘Save' when complete - You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the ‘PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant PQQ/ ITT to access the content. - Click the ‘Express Interest' button at the top of the page. - This will move the PQQ /ITT into your ‘My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking ‘Buyer Attachments' in the ‘PQQ/ ITT Details' box 3. Responding to the tender - Click ‘My Response' under ‘PQQ/ ITT Details', you can choose to ‘Create Response' or to ‘Decline to Respond' (please give a reason if declining) - You can now use the ‘Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online and offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: See PQQ.
Minimum level(s) of standards possibly required: See PQQ.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
See PQQ.
Minimum level(s) of standards possibly required:
See PQQ.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
Envisaged minimum number 10
Objective criteria for choosing the limited number of candidates: The PQQ outlines the objective criteria for choosing the Applicants to be invited to tender.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: yes
Additional information about electronic auction: E-auction may be utilised to award all or part of the requirement under the framework. An e-auction may also utilised to award all or part of subsequent call offs under the framework agreement.
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
9.12.2013 - 10:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
Contract structure and duration:
Post Office Limited proposes to enter into a framework agreement for the provision of the Services - with the services split into two lots.
Lot 1 - Data Broker Services. This lot will be awarded to one successful bidder, for a maximum period of 4 years. (2 yr initial term with option to extend for 2 yrs);
Lot 2 - Data Analysis Services. This lot will be awarded to three successful bidders for a maximum period of 4 years. (2 yr initial term with option to extend for 2 yrs).
Data analysis work will be awarded to suppliers in lot 2 by way of mini-competition or direct award, in accordance with the contract documents.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Any appeal under this procurement should be addressed to the contact at I.1 above

Body responsible for mediation procedures

Any appeal under this procurement should be addressed to the contact at I.1 above

VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: Any appeal under this procurement should be addressed to the contact at I.1 above.
VI.4.3)Service from which information about the lodging of appeals may be obtained

Any appeal under this procurement should be addressed to the contact at I.1 above

VI.5)Date of dispatch of this notice:
13.11.2013