Provision of the NHS Electronic Staff Record (ESR) Service
Prior information notice
Services
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
Department Of Health
Procurement, Investment and Commercial Division, Skipton House, 80 London Road
Contact point(s): ESR Re-procurement Team
SE1 6LH London
UNITED KINGDOM
Telephone: +44 2073722344
E-mail:
Internet address(es):
General address of the contracting authority: https://www.gov.uk/government/organisations/department-of-health
Address of the buyer profile: https://www.gov.uk/government/organisations/department-of-health/about/procurement
Further information can be obtained from: The above mentioned contact point(s)
I.2)Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)Main activity
Health
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: yes
Various ALBs and NHS Bodies not capable of individual identification
Multiple
Multiple
UNITED KINGDOM
Section II.B: Object of the contract (Supplies or services)
II.1)Title attributed to the contract by the contracting authority:
Provision of the NHS Electronic Staff Record (ESR) Service
II.2)Type of contract and place of delivery or of performance
Service category No 7: Computer and related services
England.
England.
NUTS code UK
II.3)Information on framework agreement
The notice involves the establishment of a framework agreement: no
II.4)Short description of nature and quantity or value of supplies or services:
The Department of Health (DH) helps people to live better for longer. We lead, shape and fund health and care in England, making sure people have the support, care and treatment they need, with the compassion, respect and dignity they deserve.
ESR is a single workforce management tool for the NHS: offering a true "end to end" workforce management solution. The system's functionality can be grouped into three main areas: HR & payroll, learning and talent management and workforce information provision.
The ESR system and service are currently provided by a supplier under an outsourcing contract, which is anticipated to continue until August 2015.
DH wishes to re-procure the provision of the ESR Service to ensure continuity following the expiry of the current contract. It is anticipated that DH will require suppliers to transition the existing system (which will be a DH asset from expiry of the current contract) from the incumbent supplier, operate the existing system and undertake future enhancements to increase functionality in the asset. Full details of the nature and scope of the service requirements will be confirmed in time for the publication of the contract notice in the OJEU.
Suppliers are invited to participate in a series of market engagement events to help provide input into the shaping of these requirements.
It is anticipated that a procurement will be undertaken by the Department of Health (DH) on behalf of and/or for use by the NHS Business Services Authority and other DH Arm's Length Bodies (ALBs), including non-departmental public bodies (NDPBs), all NHS bodies, providers of NHS services and any successor bodies to these entities.
Please be advised that TUPE may apply to this contract.
Estimated cost excluding VAT:
Range: between 250 000 000 and 450 000 000 GBP
ESR is a single workforce management tool for the NHS: offering a true "end to end" workforce management solution. The system's functionality can be grouped into three main areas: HR & payroll, learning and talent management and workforce information provision.
The ESR system and service are currently provided by a supplier under an outsourcing contract, which is anticipated to continue until August 2015.
DH wishes to re-procure the provision of the ESR Service to ensure continuity following the expiry of the current contract. It is anticipated that DH will require suppliers to transition the existing system (which will be a DH asset from expiry of the current contract) from the incumbent supplier, operate the existing system and undertake future enhancements to increase functionality in the asset. Full details of the nature and scope of the service requirements will be confirmed in time for the publication of the contract notice in the OJEU.
Suppliers are invited to participate in a series of market engagement events to help provide input into the shaping of these requirements.
It is anticipated that a procurement will be undertaken by the Department of Health (DH) on behalf of and/or for use by the NHS Business Services Authority and other DH Arm's Length Bodies (ALBs), including non-departmental public bodies (NDPBs), all NHS bodies, providers of NHS services and any successor bodies to these entities.
Please be advised that TUPE may apply to this contract.
Estimated cost excluding VAT:
Range: between 250 000 000 and 450 000 000 GBP
Lots
This contract is divided into lots: noII.5)Common procurement vocabulary (CPV)
72000000, 79631000, 79211110, 72260000, 72320000, 72212517, 72222300, 72253000, 72261000, 72262000, 72263000, 72267000, 72300000, 72321000, 72322000, 72500000, 72510000, 79414000, 48600000, 48800000, 48900000, 72211000, 72212000, 72212610, 72212931, 72250000, 72230000, 72265000
II.6)Scheduled date for start of award procedures
II.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.8)Additional information:
Section III: Legal, economic, financial and technical information
III.1)Conditions relating to the contract
III.1.1)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.2)Conditions for participation
III.2.1)Information about reserved contracts
Section VI: Complementary information
VI.1)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
This notice is for Information only and the Department of Health reserves the right to not proceed to tender additionally the Department reserves the right to discontinue the proposed tendering process and not to award the contract.
The information contained in this notice, including information relating to the nature and scope of the DH's requirements, the service classification of this requirement or the list of CPV codes, is only indicative of the DH's current thinking and is neither exhaustive nor binding and the DH reserves the right at its absolute discretion to amend it at the time of issue of any further notice or notices or at any other time.
The publication of this notice in no way obliges the DH to commence any competitive tender process. The DH is not and shall not be liable for any costs incurred by those expressing an interest in participating in the market consultation exercise advertised in this notice.
Potential suppliers should note that, in accordance with Government's policies on transparency, DH intends to publish the Pre-Qualification Questionnaire (PQQ), the Invitation to Tender (ITT) documents, and the text of any Contract awarded, subject to possible redactions at the discretion of DH.
Further information on transparency can be found at:
The events will be held on the 4th, 8th and 16th of October. Events on the 4th and 16th October will be held at Richmond House, 79 Whitehall, London, SW1A 2NS, the event on the 8th October will be held at the offices of Deloitte, 2 New Street Square, London EC4A 3BZ.
The anticipated content of each of the events is as follows and therefore suppliers are encouraged to attend all three events:
Event 1
- Introduction to the ESR system and the re-procurement goals;
- The scope of requirements for the system;
- Mid-term strategic review;
- Component 1: Transition;
- Component 2: Operation;
- Component 3: Enhance;
- Risk/issues.
Event 2
- Enhancement model;
- Enhancement scope;
- Commercials and costings;
- Technical workstream.
Event 3
- Addressing changes that have been made as a result of the previous two events.
Please note that these anticipated agendas are subject to change.
These events will provide a forum for potential suppliers to gain a broad understanding of the opportunity and emerging plans for the future provision of the ESR service and function.
The objectives of the events will include introducing the project and requirements to the supplier market, introducing the current services to the market and providing insights into the emerging plans for the commercial approach.
They will also provide an opportunity for DH to gain feedback, which may be used to shape and refine the approach before any formal procurement commences.
There will be the opportunity to have 1:1 discussions with key project personnel during these events subject to ensuring the same information is given to all suppliers to ensure a level playing field. Information given during the events will be made accessible to all interested suppliers, including those unable to attend the events, in due course. Suppliers will also be given the opportunity to collaborate with other attendees during the events.
How to register
(i) the contact details of the person(s) attending; and
(ii) Confirmation of whether you wish to have the opportunity to collaborate with other attendees and, if so, (a) a single paragraph summary of your company experience and (b) whether your Organisation is classed as a Small to Medium Sized enterprise (SME). This summary will be shared with other participants in order to promote discussion and assist the formation of consortia where suppliers wish to do so.
Please note, all organisations which register their interest will be asked to sign a confidentiality agreement and attendance of the events will be subject to the DH receiving a signed confidentiality agreement from organisations wishing to attend. There will be a maximum attendance of two attendees per organisation.
Organisations not attending the Supplier Information events, but still wishing to participate in future sessions are also advised to register with the email address listed above.
DH will establish a web portal to share relevant information about the project as well as documents and outputs from supplier sessions. DH will grant access to the portal to all organisations which have registered as set out above, provided they have complied with the requirement to sign a confidentiality agreement and agreed to any other terms of access to the portal.
The information contained in this notice, including information relating to the nature and scope of the DH's requirements, the service classification of this requirement or the list of CPV codes, is only indicative of the DH's current thinking and is neither exhaustive nor binding and the DH reserves the right at its absolute discretion to amend it at the time of issue of any further notice or notices or at any other time.
The publication of this notice in no way obliges the DH to commence any competitive tender process. The DH is not and shall not be liable for any costs incurred by those expressing an interest in participating in the market consultation exercise advertised in this notice.
Potential suppliers should note that, in accordance with Government's policies on transparency, DH intends to publish the Pre-Qualification Questionnaire (PQQ), the Invitation to Tender (ITT) documents, and the text of any Contract awarded, subject to possible redactions at the discretion of DH.
Further information on transparency can be found at:
http://www.cabinetoffice.gov.uk/content/transparency-overview.
DH is committed to having early and meaningful engagement with suppliers, to achieve this DH will hold a series of three supplier information events in line with the Cabinet Office LEAN procurement principles.The events will be held on the 4th, 8th and 16th of October. Events on the 4th and 16th October will be held at Richmond House, 79 Whitehall, London, SW1A 2NS, the event on the 8th October will be held at the offices of Deloitte, 2 New Street Square, London EC4A 3BZ.
The anticipated content of each of the events is as follows and therefore suppliers are encouraged to attend all three events:
Event 1
- Introduction to the ESR system and the re-procurement goals;
- The scope of requirements for the system;
- Mid-term strategic review;
- Component 1: Transition;
- Component 2: Operation;
- Component 3: Enhance;
- Risk/issues.
Event 2
- Enhancement model;
- Enhancement scope;
- Commercials and costings;
- Technical workstream.
Event 3
- Addressing changes that have been made as a result of the previous two events.
Please note that these anticipated agendas are subject to change.
These events will provide a forum for potential suppliers to gain a broad understanding of the opportunity and emerging plans for the future provision of the ESR service and function.
The objectives of the events will include introducing the project and requirements to the supplier market, introducing the current services to the market and providing insights into the emerging plans for the commercial approach.
They will also provide an opportunity for DH to gain feedback, which may be used to shape and refine the approach before any formal procurement commences.
There will be the opportunity to have 1:1 discussions with key project personnel during these events subject to ensuring the same information is given to all suppliers to ensure a level playing field. Information given during the events will be made accessible to all interested suppliers, including those unable to attend the events, in due course. Suppliers will also be given the opportunity to collaborate with other attendees during the events.
How to register
All organisations wishing to attend these events should register their interest via email to by Monday 30.9.2013.
Please provide the following information:(i) the contact details of the person(s) attending; and
(ii) Confirmation of whether you wish to have the opportunity to collaborate with other attendees and, if so, (a) a single paragraph summary of your company experience and (b) whether your Organisation is classed as a Small to Medium Sized enterprise (SME). This summary will be shared with other participants in order to promote discussion and assist the formation of consortia where suppliers wish to do so.
Please note, all organisations which register their interest will be asked to sign a confidentiality agreement and attendance of the events will be subject to the DH receiving a signed confidentiality agreement from organisations wishing to attend. There will be a maximum attendance of two attendees per organisation.
Organisations not attending the Supplier Information events, but still wishing to participate in future sessions are also advised to register with the email address listed above.
DH will establish a web portal to share relevant information about the project as well as documents and outputs from supplier sessions. DH will grant access to the portal to all organisations which have registered as set out above, provided they have complied with the requirement to sign a confidentiality agreement and agreed to any other terms of access to the portal.
VI.3)Information on general regulatory framework
Relevant governmental Internet sites where information can be obtained
Environmental protection legislation http://www.defra.gov.uk
Employment protection and working conditions http://www.dwp.gov.uk
Environmental protection legislation http://www.defra.gov.uk
Employment protection and working conditions http://www.dwp.gov.uk
VI.4)Date of dispatch of this notice:
3.9.2013
Note! Supplement