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Supplier Engagement in respect of prospective procurement(s) for a range of Next Stage Integration (NSI) services and other Commissioning Priorities currently titled as follows: Package A: Day Opportunities; Package B: Reablement; Package C: Adult Placeme

Prior information notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Herefordshire Council
Brockington, 35 Hafod Road
For the attention of: Joanne Parkes-Newton
HR1 1SH Hereford
Telephone: +44 1432383668

Internet address(es):

General address of the contracting authority:

Further information can be obtained from: The above mentioned contact point(s)

I.2)Type of the contracting authority
Regional or local authority
I.3)Main activity
General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

To be confirmed when the contract notice is issued.
To be confirmed when the contract notice is issued
To be confirmed when the contract notice is issued

Section II.B: Object of the contract (Supplies or services)

II.1)Title attributed to the contract by the contracting authority:
Supplier Engagement in respect of prospective procurement(s) for a range of Next Stage Integration (NSI) services and other Commissioning Priorities currently titled as follows: Package A: Day Opportunities; Package B: Reablement; Package C: Adult Placement Scheme; Package D: Norfolk House; Package E: Integrated Community Equipment Stores; Package F: Sensory Impairment; Package G: Home and Community Support
II.2)Type of contract and place of delivery or of performance
Service category No 25: Health and social services


II.3)Information on framework agreement
The notice involves the establishment of a framework agreement: yes
II.4)Short description of nature and quantity or value of supplies or services:
Package A: Day Opportunities
The overall aim of the commissioning is to move away from building based traditional day centres to the provision of a wide range of services that vulnerable adults can access using their personal budgets. This package will focus on the provision of main stream services within the community
To access a day opportunity provided or commissioned by the local authority an individual must be assessed as having a critical and substantial need in line with the Fair Access to Care Eligibility Criteria (FACS). As part of this process all individuals will be reassessed with a view to being offered a personal budget and will have a choice about how they take this personal budget (which will include Direct Payments, Pooled Budgets, Individual Service Funds).
- Everyone will have a choice of quality support services so they can achieve their full potential and receive support in the way they want and need;
- Services will ensure everyone, particularly the vulnerable, is protected from risk and harm and enabled to live a full and independent life
Package B: Reablement
Reablement is short term, home based, intensive support which seeks to provide individuals with skills for daily living that enables them to live more independently and reduces the need for on-going support. The scheme is provided free of charge to a maximum of 6 weeks.
The support helps people gain or regain the skills and confidence they need to live at home and includes working with individuals on day to day activities such as housing, economic needs, work and feeling part of the community with the support focussing on individuals enabling their skills.
Reablement assists with hospital discharge and to help prevent hospital admission.
- To promote independence
- To prevent or delay the deterioration of wellbeing resulting from ageing, illness and disability
- Delay the need for more costly and intensive services.
Package C: Adult Placement Scheme
The Adult Placement Scheme (APS) (which is also known as the Shared Lives Scheme), recruits and supports suitable carers who can provide accommodation and support in their own homes to:
- Adults with disabilities
- Adults with learning disabilities
- Adults with health problems
- Adults with mental health issues
- Older people
Individuals who use the scheme are supported by the carers to live as independently as possible and to undertake everyday living tasks from personal care to practical support.
The scheme provides individuals with the opportunity to share in family and community life and promotes the abilities of each individual. The scheme offers short term respite support from as little as one night, to long term care where individuals can become part of the family. The scheme is regulated by the CQC and requires the management provider to be approved by the CQC as a regulated provider.
- To promote independence and choice
- To be person centred
- To provide individuals to live an ordinary life
Package D: Norfolk House
Norfolk House is a 30 unit sheltered housing scheme for over 60's with 24 hr. care. The scheme provides self-contained, easy to manage, non-institutional accommodation.
Outcomes for service users:
- A supportive community with support staff and other residents
- Peace of mind and help in an emergency
- Promotion of social inclusion, involvement , participation and active citizenship
- An alternative to residential care
- Prevents hospital admission, depression, loneliness and anxiety.
Package E: Integrated Community Equipment Stores.
The Integrated Community Equipment Stores currently provide equipment to help people to stay at home on behalf of the NHS and the Council. The Service is designed to help develop an individual's full potential and maintain their health and independence. The equipment also provides support to carers to enable on-going care in their home environment.
The equipment provided ranges from toiletry and bathing items, special mattresses, hospital beds, walking frames, crutches, handling to lifting equipment and is loaned on a short or long term arrangement.
Outcomes for service users:
- Increased independence
- Provides choice and control
- Supports safety
Outcomes for Carers:
- To reduce the amount of carer support needed
- To support carers in their role
- Helps to reduce risks of injury and ill health
Package F: Sensory Impairment
The Sensory Impairment Service supports people with a sensory impairment through rehabilitation, skill training in independent living skills and supplying specialist equipment, so as to help people remain as independent as possible.
- To enable people to remain in their own home for as long as possible and prevent them needing more costly long term social care in the future.
- Help to reduce social care formal provision through support of the preventative agenda, by assessing and providing specialist enablement equipment for people at home.
- Support available throughout the County.
PACKAGE G: Home and Community Support
Homecare supports people with daily tasks on a long term basis in their homes, after a decline in health / illness/ or following an accident. Homecare is available to all client groups and provides respite for carers.
Following a needs and eligibility assessment an indicative personal budget is allocated. This personal budget can be taken as a council managed budget, Individual Service Fund, or Direct Payment, to fund home and community support services to enable people to live in the community. (If taken as a managed budget, the council will access Council contracted providers.) Can include: a broad range of support to enable people to live in their own home as independently as possible, this includes personal care, preparation of meals and drinks, cleaning and house care and general household management.
- To maintain independence, health and wellbeing, to receive personalised care, and ensure a safe service which treats people with dignity and respect.
- To enable people to remain in their own homes for as long as they wish and be a part of their local community, and support carers in their role.
II.5)Common procurement vocabulary (CPV)

85300000, 33000000, 33192000, 33192600, 33193000, 33195100, 33196000, 33196100, 33196200, 80000000, 80400000, 80500000, 85000000, 85140000, 85141210, 85142100, 92312000, 92340000, 92600000, 98300000, 98322000, 98330000, 98334000, 98336000, 98513310, 98514000, 75200000, 85144000, 85144100, 55270000, 55300000, 55320000, 55321000, 55322000, 55330000, 55400000, 55500000, 55240000, 92000000, 92610000, 92620000, 51300000, 64200000, 32500000, 85323000

II.6)Scheduled date for start of award procedures
II.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.8)Additional information:
Outline of Potential Commissioning Approach
Herefordshire Council ('The Council') intends to commence procurement(s) for Next Stage Integration (NSI) Services and Home and Community support services during September 2013. The Council is working towards a commencement date of 1.4.2014 for all contracts.
Currently the Council is intending to procure the packages of Services via separate procurement exercises which will be conducted concurrently. These procurement exercises will be either via an 'Open' (single stage process consisting of the submission of a tender for the Services, which will include satisfaction of qualifying criteria) or a 'Restricted' (2 stage process consisting of an initial shortlisting stage, with shortlisted candidates being requested to submit a tender for the Service as the second stage of the process). The procurements will be conducted via the Council's etendering portal, which can be accessed via the link below:

This PIN contains details of the Council's prospective requirements; as far as their details are know at this time. Details will be finally confirmed within any Contract Notice(s). It is anticipated that the scope of services to be procured will include up to 7 packages of services (A - G), however the mixture of the services to be included within each package has not yet been finalised.
Packages may be awarded to a sole Service or multiple Service Providers. The Council anticipates that this will be via multiple procurements, which may include lots. (Potentially some packages may be awarded wholly or in part, in the form of framework agreements, hence the initial indication given under Section II.3, however it should be noted that this has yet to be finally determined).
The Council welcomes participation from fully formed or potential consortia.
Please note that this is a supplier engagement initiative and the profile of Services that will be taken to tender by the Council is not fixed; the Services listed within the PIN are not exhaustive and the Council may add or withdraw Services from the profile described. Indeed the Council may decide to procure some Services at a future date or not procure some Services at all. The Council also may decide to include Services (within the scope of any procurement) which would not be commissioned on commencement of the contract, but which may be commissioned during the lifetime of the contract.
The location of the Services should be primarily seen as within the County of Herefordshire; however this area may be wider in that the use of some of the contracts may be potentially open to other contracting authorities who will be identified in the Contract Notice(s) when issued.
Outline of Service Requirements
The Service / Contract Model(s) adopted by the Council will seek to effectively balance the risks between the Council and the Service Provider(s), whilst being flexible enough to respond not only to the Council's evolving requirements, statutory duties and responsibilities; but also to innovative developments within the service sectors over the period of the contract.
In particular, the Council wishes to strengthen its commissioning approach by ensuring that Services delivered by public and private sector partnerships and community groups are commissioned (and when applicable regulated) by the Council in such a way as to ensure local needs are met (and not least in accordance with Localism Act 2012 and any amendments thereto) and the Council would welcome innovative ideas to support this Service Provider(s) are sought who will achieve the Council's commissioning objectives, (which are currently in draft form and subject to refinement and consultation with the market and other stakeholders), as follows:
- maintaining the delivery of essential services;
- ensuring safeguarding and enabling the delivery of high service standards and quality;
- taking account of user and carer experience and providing high levels of customer satisfaction;
- promotion of choice and control with a range of access routes for personal budgets;
- delivering outcome based Services that are supported through service user and carer engagement;
- achieving service delivery which is responsive to local needs and priorities;
- the achievement of continuous improvement; process efficiencies and reductions in overall costs;
- incorporation of flexibility into contracting arrangements to ensure scope to meet any future changes in service needs;
- contributing to the regeneration of the economy and social capital in Herefordshire, including appropriate access to jobs; training and staff development opportunities;
- and the use of delivery methods which seek to reduce the environmental impacts of the Services.
Such initiatives across all potential contracts should seek to further the Council's objectives as set out within the Council's Corporate Plan. Further information on Adult Social Care in Herefordshire can be found the following link:

Outline of Supplier Engagement Activity
The Council is inviting organisations to participate (be Participants) in Supplier Engagement, the aim of which is to provide information on the business opportunities likely to be commissioned by these potential procurements. In particular that the commissioning of these Services is intended to boost the range of activities and services available for vulnerable adults across the county.
The purpose of the Supplier Engagement is for the Council to gather the views of Participants to meet the following objectives: inform specification and process development; assist the project team in packaging the procurement(s) to maximise competition and ensure sufficient market interest in the procurement(s); to understand which organisations may be interested in supplying some or all of the services and to determine any particular risks and issues that need to be further considered. Details of the initiatives are provided below and further information can be accessed via the following link:

Supplier Engagement Events have been held during the w/c 26.7.2013. A copy of the presentation; questions posed and answers received can be found by accessing the above link.
The Council is to issue a questionnaire via which Participants may express their views on the potential procurements. This questionnaire can be accessed via the above link.
The Council is planning to hold a business networking event on the 19.8.2013.
The Council is also holding 'How to Tender' Workshops for the Services. The scheduled dates of the workshops are as follows:
The aim of the Workshop is to assist prospective candidates in preparing for the procurements with the aim of widening competition and market development and as such they will be primarily focused on outlining the tender process; compliance with criteria and the completion of standard tender documentation. Further details of the events can be accessed via the above hyperlink.
Copies of any presentations will be published on the Council's internet page, as well as a record of any questions asked and answers given (if these constitute information that would represent a material tendering advantage to those present at the events).

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.2)Conditions for participation
III.2.1)Information about reserved contracts

Section VI: Complementary information

VI.1)Information about European Union funds
VI.2)Additional information:
VI.3)Information on general regulatory framework
VI.4)Date of dispatch of this notice: