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The IMHA Service will be commissioned for those qualifying patients within the county of Cumbria and where necessary those patients out of county where Cumbria is the responsible commissioner. The IMHA service will be fully compliant with the Mental ...

Contract award notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Cumbria County Council
Parkhouse Building, Kingmoor Park
Contact point(s): Corporate Procurement
For the attention of: Mike Farren
CA6 4SJ Carlisle
Telephone: +44 1228221745

Internet address(es):

General address of the contracting authority:

I.2)Type of the contracting authority
Regional or local agency/office
I.3)Main activity
General public services
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1.1)Title attributed to the contract
Provision of Independent Mental Health Advocacy Service (IMHA) for adults in Cumbria.
II.1.2)Type of contract and location of works, place of delivery or of performance
Main site or location of works, place of delivery or of performance: Throughout the county of Cumbria, England.


II.1.3)Information about a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Short description of the contract or purchase(s)
The IMHA Service will be commissioned for those qualifying patients within the county of Cumbria and where necessary those patients out of county where Cumbria is the responsible commissioner. The IMHA service will be fully compliant with the Mental Health Act 1983 Code of Practice (2008).
The Mental Health Act calls patients who are eligible for the support of an IMHA ‘qualifying patients'. Qualifying patients are those patients who are:
- detained under the MHA (even if they are currently on leave of absence from hospital) apart from those patients detained under sections 4, 5(2), 5(4), 135 or 136;
- conditionally discharged restricted patients;
- subject to Guardianship under the Act; or
- on Supervised Community Treatment (SCT);
- being considered for a treatment to which section 57 applies (‘a section 57 treatment);
- under 18 and being considered for electro-convulsive therapy or any other treatment to which section 58a applies (‘a section 58a treatment').
The objectives of the service are to:
- fulfil the statutory obligations placed upon the commissioner by the provisions introduced by the Mental Health Act 2007;
- ensure that qualifying patients will have access to help from an Independent Mental Health Advocate (IMHA) in order to support them to understand and exercise their legal rights;
- ensure that any help made available to a patient is independent of any person who is professionally concerned with the patient's medical treatment;
- provide an holistic approach to advocacy based on the assessment of the rights and needs of individuals;
- demonstrate how any views that are expressed as representing people's best interests have been determined.
IMHAs will normally use instructed advocacy; however may also use non-instructed advocacy with patients who lack the mental capacity to instruct or have difficulties communicating.
The Provider for this contract needs to have at least two years experience of the provision of mental health advocacy to people receiving care and treatment in a psychiatric setting. Under regulations, IMHAs must have an appropriate combination of experience and training:
- Previous experience working in advocacy, particularly mental health advocacy.
- Previous experience working with people with mental health needs.
- Successful completion of an advocacy qualification, in particular the IMHA module of the National Advocacy Qualification.
The service will be flexible service based on an auto-referral system, to accept the number of appropriate referrals received; able to provide advocates promptly and at short notice, and to respond within the 5 working day response timescale.
The contract will be awarded to a single supplier to deliver the IMHA service across all localities providing a countywide Cumbria service.
II.1.5)Common procurement vocabulary (CPV)

85100000, 85310000

II.1.6)Information about Government Procurement Agreement (GPA)
II.2)Total final value of contract(s)
II.2.1)Total final value of contract(s)

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
IV.2)Award criteria
IV.2.1)Award criteria
IV.2.2)Information about electronic auction
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority
IV.3.2)Previous publication(s) concerning the same contract

Section V: Award of contract

Lot title: Provision of Independent Mental Health Advocacy Service (IMHA) for adults in Cumbria.
V.1)Date of contract award decision:
V.2)Information about offers
Number of offers received: 5
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken

Carlisle Eden Mind Ltd

V.4)Information on value of contract
V.5)Information about subcontracting
The contract is likely to be sub-contracted: no

Section VI: Complementary information

VI.1)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:

Suppliers wishing to express an interest and obtain access to the tender documents should go to and click on current opportunities from the navigation area on the left of the screen. On the next screen enter the contract Reference NWCE-92JSFP in the box labelled” contains” then click search.

Click on the Blue link for the contract title to view the opportunity.

To express an interest you will need to login. if you are not already registered on the you will need to return to the home page and click on Register. "Register FREE link in the navigation area on the left of the screen. Registration is free of charge and your username and password will be emailed to you.

Cumbria County Council is fully supportive of all aspects of diversity including ethnicity, race, religion, age, disability and sexual orientation. In this respect Cumbria County Council welcomes expressions of interest from ethnic minority, disabled and other diverse business communities and the voluntary sector
Economic operators are therefore required to fully comply with all statutory obligations/applicable legislation and there will be a requirement to participate in the Authority's supplier audits on all aspects of diversity.
The contracting authority expressly reserves the right:
(I) Not to award any contract as a result of the procurement process commenced by publication of this notice;
(II) To make whatever changes it may see fit to the content and structure of the tendering competition; and in no circumstances will the Contracting Authority be liable for any costs incurred by the candidates.
If the contracting authority decides to enter into a contract with the successful supplier, this does not mean that there is any guarantee of subsequent contracts being awarded.
Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of potentialsuppliers. Any orders placed under this Contract will form a separate contract under the scope of this Contract between the supplier and the specific requesting other contracting body. The contracting authority and other contracting bodies utilising the Contract reserve the right to use any electronic portal during the life of the agreement.
VI.3)Procedures for appeal
VI.3.1)Body responsible for appeal procedures

Mr Conway Stewart

VI.3.2)Lodging of appeals
VI.3.3)Service from which information about the lodging of appeals may be obtained
VI.4)Date of dispatch of this notice: