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Multi Provider Framework Agreement for the Provision of Interpretation, Lipspeaking and Translation Services.

Prior information notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Norfolk County Council
County Hall, Martineau Lane
For the attention of: Che Metcalf
NR1 2DH Norwich
United Kingdom

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

Further information can be obtained from: The above mentioned contact point(s)

I.2)Type of the contracting authority
Regional or local authority
I.3)Main activity
General public services
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II.B: Object of the contract (Supplies or services)

II.1)Title attributed to the contract by the contracting authority:
Multi Provider Framework Agreement for the Provision of Interpretation, Lipspeaking and Translation Services.
II.2)Type of contract and place of delivery or of performance
Service category No 27: Other services
East Anglia.


II.3)Information on framework agreement
II.4)Short description of nature and quantity or value of supplies or services:
A multi-provider framework agreement, on behalf of INTRAN, for the provision of Interpreting, Lipspeaking, Translation and Related Communication Services in the Eastern region and surrounding counties.


This contract is divided into lots: yes
II.5)Common procurement vocabulary (CPV)

79530000, 79540000

II.6)Scheduled date for start of award procedures
II.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.8)Additional information:
Intran is a multi agency partnership which provides and manages access to interpreting and translation services for people in the Eastern region and surrounding counties who are deaf, hard of hearing or whose first language is not English and cannot communicate effectively in English. The current framework agreement ends on 30.6.2017 and work has commenced on establishing the requirements for a replacement framework. It is intended that the proposed framework will, as a minimum, cover the following services:
- British Sign Language
- Face to face interpreting
- Telephone interpreting
- Translation and Braille
- Video Interpreting
It should be noted that the proposed framework is for suppliers of interpreting and translation and not for translators and interpreters themselves.
Further to Paragraph 3 of the Best Value Statutory Guidance issued by the Secretary of State for Local Government in September 2011, the Council is holding a Concept Viability event to explore the plans for the delivery of this service prior to a contract notice being issued and applications being invited. The event will be held on 9th September in Norwich. Precise details will be emailed to those who express an interest. The event will inform providers of our intentions and what we hope to achieve, to ascertain what potential providers see as areas of risk, to discuss the specifications, and what (if anything) would stop interested parties from applying. In addition, we would, further to our duties under the Public Services (Social Value) Act 2012, welcome views from potential providers about whether, and if so how, the procurement process could deliver economic, social or environmental benefit for the County of Norfolk. Places will be limited to 2 people per organisation (to be limited to 1 if numbers become unmanageable). If you are interested in this opportunity you are advised to attend.
To express an interest and apply to attend, applicants must first be registered on the procurement system at: Full instructions for registration and use of the system can be found at: Once registered you will be able to view the project under the tenders section and express an interest. To book a place please use the correspondence facility on In-tend and provide your organisation's name and the names, e-mail addresses and contact telephone numbers of the people who will be attending. Please quote ‘NCCT41110 Concept Event’ in the subject line of your correspondence.

If you encounter any difficulties whilst using the system you can contact the support team by phoning. +44 8442728810 or e-mailing: If you are unable to attend the event please ensure you express an interest in this project so further information can be sent to you.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.2)Conditions for participation
III.2.1)Information about reserved contracts

Section VI: Complementary information

VI.1)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
VI.3)Information on general regulatory framework
VI.4)Date of dispatch of this notice: