The Contracting Authority, University Hospitals Leicester NHS Trust is seeking to improve the efficiency quality and response time for its medical transcription service.This objective will be achieved through the transcription of information dictated ...

Contract award notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

University Hospitals of Leicester
Finance & Procurement, Gwendolen House, Gwendolen Road
For the attention of: Mr Colin Bray
LE5 4QF Leicester
UNITED KINGDOM
Telephone: +44 1162588967

Internet address(es):

General address of the contracting authority: www.supplying2NHS.com

I.2)Type of the contracting authority
Body governed by public law
I.3)Main activity
Health
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract
Provision of medical transcription services.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: East Midlands.

NUTS code UKF

II.1.3)Information about a framework agreement or a dynamic purchasing system (DPS)
The notice involves the establishment of a framework agreement
II.1.4)Short description of the contract or purchase(s)
The Contracting Authority, University Hospitals Leicester NHS Trust is seeking to improve the efficiency quality and response time for its medical transcription service.
This objective will be achieved through the transcription of information dictated by Medical consultants by a professional transcription agency and inserted into prepared templates for final review and signature by the originating doctor and updating patient records with onward transmission to general practitioners.
Expressions of interest are sought from a partner or partners to help develop and deliver the service.
The Trusts are looking to providers with experience of delivering confidential and rapid response for transcription of medical notes and patient letters.
The identified partner or partners will be key in developing the model within the Planned Care Division. The successful model will then be adopted throughout the Trust. This model may also be extended and made available to similar Healthcare organisations within the East Midlands through the framework agreement.
Interested parties are required to demonstrate an expertise in the provision of medical transcription and able to offer a response time of 4 hours for letters of up to 30 lines. Such parties should be able to demonstrate complete confidentiality in the preparation, storage and communication of transcribed information within their systems, staffing and staffing procedures.
It is expected that for the full UHL Trust there will be generated in the region of 25 million lines per year but the Planned Surgery Division this is some 30 to 50 % of this volume.
Critical to provision is the capability to interface with Sunquest ICE whilst demonstrating full governance of the information transferred.
II.1.5)Common procurement vocabulary (CPV)

75112000, 79550000, 72600000, 39300000

II.1.6)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.2)Total final value of contract(s)
II.2.1)Total final value of contract(s)
Value: 2 832 800 GBP
Excluding VAT

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Restricted
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of
1. General service requirement and quality standards & performance. Weighting 30
2. training and education. Weighting 10
3. Technical specification and interfacing. Weighting 20
4. Financial. Weighting 40
IV.2.2)Information about electronic auction
An electronic auction has been used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority
DNWC-8JQBX2
IV.3.2)Previous publication(s) concerning the same contract

Contract notice

Notice number in the OJEU: 2011/S 136-226644 of 19.7.2011

Section V: Award of contract

Lot title:
V.1)Date of contract award decision:
1.5.2012
V.2)Information about offers
Number of offers received: 6
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken

Dictate IT
Linton House, 39-51 Highgate Road
NW5 1RS London
UNITED KINGDOM

V.4)Information on value of contract
V.5)Information about subcontracting
The contract is likely to be sub-contracted: yes
Value or proportion of the contract likely to be sub-contracted to third parties:
Not known
Lot title:
V.1)Date of contract award decision:
1.5.2012
V.2)Information about offers
Number of offers received: 6
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken

Softech Global Limited
Softech House, London Road, Albourne, West Sussex
BN6 9BN Lbourne
UNITED KINGDOM

V.4)Information on value of contract
V.5)Information about subcontracting
The contract is likely to be sub-contracted: no

Section VI: Complementary information

VI.1)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
VI.3)Procedures for appeal
VI.3.1)Body responsible for appeal procedures

UNITED KINGDOM

Body responsible for mediation procedures

UNITED KINGDOM

VI.3.2)Lodging of appeals
VI.3.3)Service from which information about the lodging of appeals may be obtained

UNITED KINGDOM

VI.4)Date of dispatch of this notice:
9.7.2012