Directive 2004/18/EC
Section I: Contracting authority
I.1)Name, addresses and contact point(s)HealthTrust Europe LLP (HTE) acting as agent for the University Hospitals of Coventry and Warwickshire NHS Trust (‘UHCW’)
19 George Road, Edgbaston
For the attention of: Hinds-King Jamila
B15 1NU Birmingham
United Kingdom
Telephone: +44 1216871350
E-mail:
Fax: +44 1216871345
Internet address(es):
General address of the contracting authority: https://healthtrusteurope.bravosolution.co.uk
I.2)Type of the contracting authorityBody governed by public law
I.3)Main activityHealth
Other: please refer to section II.1.5
I.4)Contract award on behalf of other contracting authoritiesThe contracting authority is purchasing on behalf of other contracting authorities: yes
Section II: Object of the contract
II.1)Description
II.1.1)Title attributed to the contract
Interpretation and Translation Services Framework Agreement 2015.
II.1.2)Type of contract and location of works, place of delivery or of performanceServices
Service category No 22: Personnel placement and supply services
Main site or location of works, place of delivery or of performance: United Kingdom.
NUTS code UK
II.1.3)Information about a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Short description of the contract or purchase(s)
HealthTrust Europe LLP seeks to establish an Interpretation and Translation Services Framework Agreement for use by Contracting Authorities. The framework has been divided into 4 Lots as follows: Face-to-Face Interpreting, Telephone Interpreting, Non-Spoken Language Services and Translation and Transcription Services. All prospective Tenderers must have the capacity to provide a quality service as described in each of the lots for which they express an interest and intend to supply.
HTE is a central purchasing body who is able to carry out this tender exercise by virtue of its appointment as an agent of UHCW. Notwithstanding HTE's relationship with UHCW, it is HTE that will conduct this tender exercise and will execute the resultant framework agreement with successful bidders.
II.1.5)Common procurement vocabulary (CPV) II.1.6)Information about Government Procurement Agreement (GPA)The contract is covered by the Government Procurement Agreement (GPA): yes
II.2)Total final value of contract(s)
II.2.1)Total final value of contract(s)
Section IV: Procedure
IV.1)Type of procedure
IV.1.1)Type of procedureRestricted
IV.2)Award criteria
IV.2.1)Award criteriaThe most economically advantageous tender in terms of
1. Price. Weighting 50
2. Quality. Weighting 50
IV.2.2)Information about electronic auction
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority
SF040856
IV.3.2)Previous publication(s) concerning the same contract Section V: Award of contract
Lot No: 1 - Lot title: Face-to-InterpretingLot No: 2 - Lot title: Telephone InterpretingLot No: 3 - Lot title: Non-Spoken Language ServicesLot No: 4 - Lot title: Translation and Transcription ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenD.A. Languages Limited
Altrincham, Sand House, 22-24 Greenwood Street
WA14 1RZ Cheshire
United Kingdom
Internet address: www.dalanguages.co.uk
V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 1 - Lot title: Face-to-InterpretingLot No: 2 - Lot title: Telephone InterpretingLot No: 3 - Lot title: Non-Spoken Language ServicesLot No: 4 - Lot title: Translation and Transcription ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenAA Global Language Services Ltd
Global House, Blockhouse Close
WR1 2BU Worcestershire
United Kingdom
Internet address: www.aaglobal.co.uk
V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 1 - Lot title: Face-to-InterpretingV.1)Date of contract award decision:
V.2)Information about offers
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenAbsolute Interpreting and Translations LTD
46 Hylton Street, Jewellery Quarter
B18 6HN Birmingham
United Kingdom
Internet address: www.absolute-interpreting.co.uk
V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 3 - Lot title: Non-Spoken Language ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenAction Deafness Communications
28 Orchardsson Avenue
LE4 6DP Leicester
United Kingdom
Internet address: www.actiondeafness.org.uk
V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 1 - Lot title: Face-to-InterpretingLot No: 3 - Lot title: Non-Spoken Language ServicesLot No: 4 - Lot title: Translation and Transcription ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenAtoZ Interpreting and Translation Services LTD
15 Wellington Road
B15 2EU Birmingham
United Kingdom
Internet address: www.atoznterpreting.com
V.4)Information on value of contract
V.5)Information about subcontracting
Lot No: 1 - Lot title: Face-to-InterpretingLot No: 2 - Lot title: Telephone InterpretingLot No: 3 - Lot title: Non-Spoken Language ServicesLot No: 4 - Lot title: Translation and Transcription ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 1 - Lot title: Face-to-InterpretingLot No: 2 - Lot title: Telephone InterpretingLot No: 3 - Lot title: Non-Spoken Language ServicesLot No: 4 - Lot title: Translation and Transcription ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenExpress Interpreting & Translation Ltd TA WORD360
Ciba Building, 146 Hagley Road
B16 9NX Birmingham
United Kingdom
Internet address: www.word360.co.uk
V.4)Information on value of contract
V.5)Information about subcontracting
Lot No: 3 - Lot title: Non-Spoken Language ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenFaircomplus Ltd T/A Communication Plus
130 Kineton Green Road
B92 7EF Olton
United Kingdom
Internet address: www.commplus.org.uk
V.4)Information on value of contract
V.5)Information about subcontracting
Lot No: 1 - Lot title: Face-to-InterpretingLot No: 2 - Lot title: Telephone InterpretingLot No: 4 - Lot title: Translation and Transcription ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenFive Star Interpreting & Translations
12 South Side, 249 Ladypool Road
B12 8LF Birmingham
United Kingdom
Internet address: www.5starlanguages.co.uk
V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 4 - Lot title: Translation and Transcription ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenGlobal Connections (Scotland) Limited
180 Hope Street
G22UE Glasgow
United Kingdom
Internet address: www.globalconnects.com
V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 1 - Lot title: Face-to-InterpretingLot No: 4 - Lot title: Translation and Transcription ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 1 - Lot title: Face-to-InterpretingLot No: 2 - Lot title: Telephone InterpretingLot No: 4 - Lot title: Translation and Transcription ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 1 - Lot title: Face-to-InterpretingV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenLanguage Connect International Ltd
2 Newham's Row
SE1 3UZ London
United Kingdom
V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 1 - Lot title: Face-to-InterpretingLot No: 2 - Lot title: Telephone InterpretingLot No: 3 - Lot title: Non-Spoken Language ServicesLot No: 4 - Lot title: Translation and Transcription ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenLanguage Empire Ltd
Deeplish House
OL11 1NA Lancashire
United Kingdom
V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 1 - Lot title: Face-to-InterpretingLot No: 2 - Lot title: Telephone InterpretingLot No: 3 - Lot title: Non-Spoken Language ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenLanguage Line Limited
25th Floor, 40 Bank Street
E14 5NR London
United Kingdom
Internet address: www.languageline.co.uk
V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 1 - Lot title: Face-to-InterpretingLot No: 2 - Lot title: Telephone InterpretingLot No: 4 - Lot title: Translation and Transcription ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenOncall Interpreters Ltd
1st Floor (rear), Colonial Buildings, 59-61 Hatton Garden
EC1N 8LS London
Internet address: www.oncallinterpreters.com
V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 1 - Lot title: Face-to-InterpretingLot No: 2 - Lot title: Telephone InterpretingLot No: 3 - Lot title: Non-Spoken Language ServicesLot No: 4 - Lot title: Translation and Transcription ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 1 - Lot title: Face-to-InterpretingLot No: 2 - Lot title: Telephone InterpretingLot No: 4 - Lot title: Translation and Transcription ServicesV.1)Date of contract award decision:
V.2)Information about offers
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenSign Solutions (SLIA) Ltd
Unit 1 Rectory Court, Alvechurch
B48 7SX Worcestershire
United Kingdom
Internet address: www.signsolutions.uk.com
V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 1 - Lot title: Face-to-InterpretingLot No: 2 - Lot title: Telephone InterpretingLot No: 3 - Lot title: Non-Spoken Language ServicesLot No: 4 - Lot title: Translation and Transcription ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been takenThe Language Shop Ltd t/a The London Borough of Newham
Newham Dockside, 1000 dockside Road
E16 2QU London
Internet address: www.languageshop.org
V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 2 - Lot title: Telephone InterpretingLot No: 3 - Lot title: Non-Spoken Language ServicesLot No: 4 - Lot title: Translation and Transcription ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Lot No: 4 - Lot title: Translation and Transcription ServicesV.1)Date of contract award decision:24.5.2016
V.2)Information about offersNumber of offers received: 27
Number of offers received by electronic means: 27
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken V.4)Information on value of contract
V.5)Information about subcontractingThe contract is likely to be sub-contracted: no
Section VI: Complementary information
VI.1)Information about European Union fundsThe contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
Terms and conditions / activity based income (ABI) The full terms and conditions of this framework agreement and any resulting call-off contract will be appended to the Invitation to Tender. These terms and conditions include provisions requiring the payment by the supplier of an activity based income management charge in consideration of the award of this framework agreement and the management and administration by HTE of the overall contractual structure and associated documentation, as well as the requirement to submit regular management information to HTE. Submission of expressions of interest and procurement specific information +++ Bravo Portal +++ This exercise will be conducted on the HTE Bravo portal. Candidates wishing to be considered must register their expression of interest as follows: Register on the HTE portal at https://healthtrusteurope.bravosolution.co.uk. Login to the portal with the username/password. Click the PQQs/ITTs Open to All Suppliers link. These are the PQQs/ITTs open to any registered supplier. Click on the relevant PQQ/ ITT to access the content. Click the Express Interest button at the top of the page. This will move the PQQ/ITT into your My PQQs/My ITTS page. You can access any attachments by clicking Buyer Attachments (if required in III.2.1.1.ii) in the PQQ/ITT Details box. Follow the onscreen instructions to complete the PQQ/ITT. Submit your reply using the Submit Response button at the top of the page. If you require any further advice, contact the Bravo e-Tendering Help Desk at . +++ Sid4Gov +++ HTE utilises the sid4gov supplier information database. Candidates are requested to register on sid4gov at https://sid4gov.cabinetoffice.gov.uk/organisation/register and submit their sid4gov company profile for publication on the database. Candidates already registered on sid4gov must ensure that information is up to date. Where access to sid4gov is unavailable, please contact the sid4gov helpdesk at . Please note that, at present, sid4gov does not prepopulate any fields of the PQQ on HTE's Bravo portal, and therefore candidates must complete the Qualification & Technical Envelopes of the PQQ in Bravo in full.
VI.3)Procedures for appeal
VI.3.1)Body responsible for appeal procedures
VI.3.2)Lodging of appealsPrecise information on deadline(s) for lodging appeals: HTE will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.
VI.3.3)Service from which information about the lodging of appeals may be obtained
VI.4)Date of dispatch of this notice:13.7.2016